State Farm® Insurance Agent BB Watkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mason melendez
March 16, 2026
5
out of
5
rating by mason melendez
"Great customer service. Valeria helped me helped me, had communication and answered all my concerns."
Tasha
March 16, 2026
5
out of
5
rating by Tasha
"I worked with Chasity, she was very knowledgeable and patient with me throughout the process; even called me back after business hours to finish setting up my policies. She kept me informed every step of the way. I would highly recommend BB Watkins State Farm."
We responded:
"Tasha, THANK YOU so much for recognizing Chasity's knowledge and patience as you worked together to put your policies in place. We truly appreciate you and your 5 STAR recommendation of BB Watkins State Farm Agency. - BB "
Faila Yakubu
March 10, 2026
5
out of
5
rating by Faila Yakubu
"I have been shopping around for quite sometime now, I gave up and then I received a text from this God sent agent, Chasity. Very professional, knowledgeable and ooh boy this Lady knows her job. Thank you very much for making this easy and informative."
We responded:
"Faila, THANK YOU so very much for such a wonderful review of Chasity and our agency. It is encouraging to hear that your experience was both easy and informative. We are grateful to have your business and look forward to serving you for years to come. Thanks again. - BB "
Angelina Baronci
March 2, 2026
5
out of
5
rating by Angelina Baronci
"Chasity was the best! She was super informative and helpful. She had all the answers to my questions and was very nice. Overall a great experience and thank you to Chasity for making it so easy!!"
We responded:
"Angelina, THANK YOU for such a glowing review about your great experience with Chasity and our agency. We love to hear that the service you received was both informative and helpful. Thanks again. - BB "
Marcus Mcmann
February 23, 2026
5
out of
5
rating by Marcus Mcmann
"Amazing service! I had the pleasure of working with Chasity to get my insurance, she made the process very smooth and easy! Not to mention gave me a rate I couldn’t beat, I will definitely be referring my family and friends"
We responded:
"Marcus, THANK YOU for sharing your experience with our Team Lead, Chasity. We are so happy to hear that your process was both smooth and easy! Thanks again for your support of our agency. -BB"
Ben S (Ben S.)
February 20, 2026
5
out of
5
rating by Ben S (Ben S.)
"Chasity Gresham is an outstanding agent. She was thorough, attentive, and really took the time to understand my needs. She even recommended a safe‑driver course to help me get the best possible rates, which I really appreciated. What impressed me most is that she went above and beyond by calling a few days later to remind me to take the course so I wouldn’t miss out on the savings. Exceptional service from start to finish. Highly recommend!"
We responded:
"Ben, THANK YOU for this 5 STAR review and recommendation. We are thrilled to learn about your experience with Chasity and this agency. Your kind words and positive feedback are so appreciated. Thanks again. - BB "
Aniyah Griffin
February 11, 2026
5
out of
5
rating by Aniyah Griffin
"I had a great experience working with Chasity at the BB Watkins State Farm Agency. She was professional, friendly, and very informative while preparing my auto and renters insurance quotes. She answered all of my questions thoroughly and made sure I understood my coverage options. The entire office was welcoming, and I truly appreciated the excellent customer service."
We responded:
"Aniyah, THANK YOU so very much for sharing your experience with Chasity and our agency. Customer service is our priority, and your feedback lets us know that we are on the right track. We appreciate your business with us. Thanks again! "
Auris Ferreiras
February 9, 2026
5
out of
5
rating by Auris Ferreiras
"Great service from Valeria Ruiz—professional, friendly, and very helpful. Highly recommend!"
We responded:
"Auris, THANK YOU so much for the 5 STAR review and recommendation! We are thrilled to hear that your service from Valeria was professional, friendly and helpful. Thanks again! -BB "
El patio Dominican barbershop
February 7, 2026
5
out of
5
rating by El patio Dominican barbershop
"Excelente servicio, lo recomiendo con seguridad, gracias a Valeria Ruiz principalmente por ser tan cordial y amables"
We responded:
"THANK YOU so much for such kind words and recognition of our Office Representative, Valeria. We appreciate your business and support. Thanks again. - BB "
Michael Brenes
February 6, 2026
5
out of
5
rating by Michael Brenes
"Excellent experience working with Valeria. She explained the life insurance options clearly and professionally, without any pressure, and took the time to answer all my questions. She is knowledgeable, attentive, and genuinely committed to helping her clients make informed decisions. Highly recommended."
We responded:
"Michael, THANK YOU for taking the time to share your experience with Valeria and our agency. During this month, our agency is offering free life insurance quotes because we believe in the importance of options and helping to uncover individual needs. We appreciate your positive review and support. Thanks again! - BB "
Tania Benitez
February 5, 2026
5
out of
5
rating by Tania Benitez
"I received a call from Ms. Valeria Ruiz, and she was absolutely wonderful. She was extremely pleasant, professional, and attentive throughout the conversation. Her level of service was truly exceptional, and I greatly appreciated her kindness and professionalism. Thank you for such a great experience"
We responded:
"Tania, THANK YOU for taking the time to recognize Valeria and our agency. We truly appreciate your feedback and were thrilled to learn about the level of service you received. Thanks again for 5 STARS! -BB "
DYNMK Studio
February 3, 2026
5
out of
5
rating by DYNMK Studio
"Valeria reached out to help schedule a session with Bianca to review my new coverage. Both of them are highly knowledgeable, and I feel confident moving forward as we explore bundled insurance options."
We responded:
"THANK YOU so much for such a glowing review! We appreciate your feedback and confidence in us. Thanks again. - BB "
Lisa Norfleet
February 3, 2026
5
out of
5
rating by Lisa Norfleet
"I've had an exceptionally great experience with BB Watkins State Farm. Very professional and very thorough... Very nice to be provided personalized care. Great Service/Great price!!!"
We responded:
"Hi Lisa, THANK YOU so much for such a positive 5 STAR review. We are thrilled to learn that you experienced professional and thorough service from our agency. Here to help. -BB "
Cortez Griffin
January 27, 2026
5
out of
5
rating by Cortez Griffin
"Chasity is a great Customer Service Manager!"
We responded:
"Cortez, THANK YOU for recognizing Chasity's amazing customer service. We absolutely agree with you! Thanks again. -BB "
Charinda H
January 19, 2026
5
out of
5
rating by Charinda H
"The Agent and her staff are amazing! I highly encourage anyone reading this to visit and discuss life insurance. You never know what life has in store, regardless of age or health. Protect your family today!!"
We responded:
"Charinda, THANK YOU for stopping in. We are grateful for your support and trust in this agency. You are exactly right. We never know what life has in store, and LIFE INSURANCE gives us options to better prepare. Thanks again! - BB "
Jackie Randall
January 19, 2026
5
out of
5
rating by Jackie Randall
"Professional, knowledgeable and genuinely concerned about you. These are all the traits of an excellent agent. Bianca is the best and she will work with you to find the best solution for you."
We responded:
"Jackie, THANK YOU for your kind words and 5 STAR review. Here to help. -BB"
Melissa Reid
January 19, 2026
5
out of
5
rating by Melissa Reid
"BB Watkins is a great agent!"
We responded:
"Melissa, THANK YOU. Your support and trust in this agency are so appreciated. Here to help. -BB "
Sebrina Douglas
January 19, 2026
5
out of
5
rating by Sebrina Douglas
"Bianca Watkins is excellent. She is a great agent. She will make sure you are happy!"
We responded:
"Sebrina, THANK YOU for such a positive review. We are grateful for your recommendation and look forward to your next visit. -BB"
Maria Emanuel
January 19, 2026
5
out of
5
rating by Maria Emanuel
"Bianca and team treat you like family. Excellent customer service, with great follow up and proactive to identify solutions that protect you. I highly recommend doing business with her. Also, the savings from our previous insurance carrier was substantial!"
We responded:
"Maria, THANK YOU. It is our sincerest goal to make our customers feel like Team BB family. Your review lets us know that we are on the right track. We are thrilled to know that the customer service and savings have exceeded your expectations. Thanks again! - BB "
Cayla Cowherd
January 19, 2026
5
out of
5
rating by Cayla Cowherd
"I love BB Watkins State Farm. All of her team members are so professional kind and knowledgeable. I have been insured with them for 3 years. They made the process easy and efficient."
We responded:
"Cayla, THANK YOU for your kind words. We love to hear that your process with the agency has been easy and efficient. Always here to help. -BB "
Bev Lowe
January 19, 2026
5
out of
5
rating by Bev Lowe
"Awesome service"
We responded:
"Bev, THANK YOU for the 5 STAR review! We appreciate you. -BB "
Cynthia Stinson
January 19, 2026
5
out of
5
rating by Cynthia Stinson
"I went to get life insurance for my 24 year old son. She gave me lots of options and make it affordable and explained all my options."
We responded:
"Cynthia, THANK YOU for sharing your experience with our agency. A 5 STAR review and referral are the best compliments you can give. We are thrilled to learn that your son was able to consider lots of options when it came to putting life insurance in place. Thanks again. - BB "
Tracey Fisher
January 19, 2026
5
out of
5
rating by Tracey Fisher
"BB Watkins Statefarm is outstanding. Her representatives provide great information and service with a smile! Community service is a significant feature of her outreach. AMAZING every year!"
We responded:
"Tracey - THANK YOU. The goal of our agency is to make an impact through educating our customers and serving our community. We appreciate your kind words and positive feedback. Thanks for sharing this great pic! See you soon. -BB "
Yolanda Anderson
January 19, 2026
5
out of
5
rating by Yolanda Anderson
"BB Watkins is the best agency. The staff is friendly and very helpful. The staff focuses on the individual’s needs."
We responded:
"Yolanda, You always provide such positive feedback to me and the team. THANK YOU for your continued support and trust in this agency. - BB "
Jazmyne Pittman
January 19, 2026
5
out of
5
rating by Jazmyne Pittman
"Best insurance agent ever! I switched over 2 years ago and never looked back!"
We responded:
"Jazmyne, we are thrilled to learn that BB Watkins State Farm agency is the right fit for you! We appreciate your business. THANK YOU. -BB "