State Farm® Insurance Agent BB Watkins

"I love this Insurance policy with Miss Teresa she is one of the best person I ever met. She been working with me with existing insurance been three weeks. She been such a patient. We’ve been keep going back-and-forth. She was letting me know what is The best way to get discounts . make me understand each and everything that I was looking for in mortgage insurance and car insurance we went back-and-forth so many times but she have such a good patient. She never give up on me. She always call and check and see if there’s anything I need. I don’t think I could have done better than what she did . She also give me some idea how to save or get awesome personality. I love her and hopefully we’ll do business more together. This is a second years I’ve been with their company. Thank you so much, Miss Teresa."

"I have been with State Farm for over 30+ years and was frustrated and ready to leave and go with another insurance agency. Today I changed my mind about leaving State Farm, after spending 30 minutes on the phone with Ms BB Watkins.

She restored my faith in decency, respect, and pure gold customer service. She is the most pleasant individual I have ever dealt with and she cares.

I am excited to have a new agent! I am excited she is BB!

Her entire staff have been extremely willing to help every time I call. What a fantastic organization and BB you have the best team ever!!!"

"Working with Chasity was a refreshing experience. She explained my insurance options in a way that was easy to understand without making me feel pressured. Her responsiveness and attention to detail gave me confidence that I made the right choice. I would recommend Chasity to anyone looking for someone who genuinely cares about helping her clients."

"Theresa Matthews provided outstanding customer service! She was friendly, knowledgeable, and took the time to answer all of my insurance questions with patience and care. She made the process easy to understand and was a pleasure to work with. I truly appreciate her help and highly recommend her!"

"Great customer service and a smooth process, Love this team."

"Ms.Theresa Matthews is amazing!! 10/10 customer service"

"My claim was handled by Ms. Theresa Matthews. When life happens, I instantly get so much anxiety but I appreciate her patience and kindness making this process smooth and less stressful ☺️"

"Theresa Matthews was a wonderful nice agent. She managed to help and make me laugh and smile at the same time. Thank you for being amazing!"

"I had an amazing experience working with Chasity at BB Watkins State Farm! From start to finish, she was incredibly helpful, patient, and informative. She took the time to explain everything thoroughly and made sure my policy was tailored to fit my specific needs.

What I appreciated most was her flexibility. Since I was at work during the process, she worked around my schedule and made everything as convenient and stress-free as possible. Her professionalism, excellent communication, and genuine care for her clients truly stood out.

This isn’t my first time doing business with BB Watkins State Farm, and it definitely won’t be my last. I look forward to continuing our relationship and will happily recommend Chasity and the entire BB Watkins State Farm team to my friends and family. If you’re looking for an agency that truly puts its customers first, this is the place to go!"

"Big thank you to chasity!!! sweet & very informative."

"had a wonderful experience working with Chasity at BB Watkins State Farm. She was professional, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. She took the time to answer all of my questions, explained everything clearly, and made the entire process easy and stress-free.

Thank you for outstanding service!!!"

"Chasity was professional, helpful, and easy to work with. She found me a great insurance policy at a good price. I'm very happy with the service!"

"Great experience working with Chasity! She answered all my questions and made the process quick and easy. Excellent customer service!"

"I don't usually leave reviews, but Chasity definitely earned one. Shopping for insurance is usually something I put off because it always feels confusing, but she made the whole process surprisingly easy. She took the time to explain what I was actually paying for instead of just trying to sell me a policy."

"Very Professional and helpful!"

"I had great experience with Mariatou, she was knowledgeable and she truly helped me to get what I wanted. Thanks for your service"

"Chasity Gresham is an outstanding agent. She was thorough, attentive, and really took the time to understand my needs. She even recommended a safe‑driver course to help me get the best possible rates, which I really appreciated. What impressed me most is that she went above and beyond by calling a few days later to remind me to take the course so I wouldn’t miss out on the savings. Exceptional service from start to finish. Highly recommend! David McKenzie has been amazing in helping me set up my auto insurance. With all the moving parts and schedule changes, he stayed patient, understanding, and fully dedicated to getting my policy set up correctly. He’s incredibly responsive and genuinely easy to work with. Highly recommend him."

"Mariatou was amazing to work with! She was very friendly and took her time explaining everything to me without making me feel pressured. I really appreciated that she actually listened to what I needed and helped me find the best option for my situation. If you’re looking for someone who is patient, helpful, and easy to talk to, definitely ask for Mariatou!"

"Great experience overall, however Ms. Chasity has been super fantastic from the start. I was with my last provider for over 10 years. With one phone conversation Ms. Chasity had me bundling everything. Truly awesome to work with, I’m very pleased with my decision to be a customer…."

"Theresa is awesome! She is very nice, very helpful, and so knowledgeable! 10/10 recommend!"

"I had a fantastic experience working with Chasity at State Farm. From start to finish, she delivered exceptional customer service and made the entire process feel easy and stress-free. She was knowledgeable, professional, and incredibly patient, taking the time to explain everything clearly and ensure I received the best possible support.

What truly stood out was her positive attitude and genuine dedication to going above and beyond. It’s rare to come across someone who truly cares about their customers the way she does. I’m very grateful for her help and outstanding service! Thank you so much Chasity!"

"I had the pleasure of speaking with Theresa at the BB Watkins agency and it was a great experience. She was very professional and knowledgeable. It was a pleasure speaking with her."

"I had an outstanding experience with Miss Chasity. She answered all of my questions with patience, and made the entire process so smooth and stress-free. It’s so rare these days with the use of automated systems to actually find and speak with someone who provides such exceptional customer service. She was excellent!"

"When calling for a quote, I spoke with Chasity. Her professionalism and knowledgeable about the products made me comfortable and pleased with her service. She answered all my questions satisfactorily. I will be asking for her in the future and refer her to others."

"Chasity delivered ! Excellent service from start to finish. The process was smooth, and I was very satisfied with the results. Highly recommend !"