Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of VENUS BROWN

VENUS BROWN

June 17, 2026

5  out of  5
rating by VENUS BROWN
"Spoke with Teresa who provided me with exceptional customer service! Looking forward to working with her again in the very near future!"
Profile photo of Tanisha Robinson-McKenzie

Tanisha Robinson-McKenzie

June 8, 2026

5  out of  5
rating by Tanisha Robinson-McKenzie
"David recently helped me with quotes for both my home and auto insurance. Although I ultimately chose another option, I was very impressed with the level of service I received. He took the time to explain the coverages in detail, answered every question I had, and made sure I understood my options without any pressure. His knowledge and professionalism made the process easy to navigate. I would definitely recommend reaching out to him if you’re looking for someone who genuinely cares about helping people understand their insurance needs."
Profile photo of The Atlanta Guy

The Atlanta Guy

June 8, 2026

5  out of  5
rating by The Atlanta Guy
"I cannot recommend Chasity Gresham enough! She is incredibly knowledgeable, professional, and genuinely cares about her clients. She took the time to explain all of my insurance options, answered every question with patience, and helped me find coverage that fit my needs and budget. Her responsiveness and attention to detail made the entire process stress-free. If you’re looking for an insurance agent who truly puts her clients first, Chasity at BB Watkins State Farm is the person to call. Outstanding service from start to finish!"
Profile photo of Hannah Grace

Hannah Grace

June 8, 2026

5  out of  5
rating by Hannah Grace
"I had a great experience working with Mariatou. She was friendly, patient, and made the insurance process much easier than I expected. She took the time to walk me through my options and helped me find coverage that fit my needs and budget. I definitely recommend her to anyone looking for insurance and excellent customer service <3"
Profile photo of Sandra Nelson

Sandra Nelson

June 6, 2026

5  out of  5
rating by Sandra Nelson
"I had a really great experience with Chasity. She provided me a quote and walked me through the process getting a State Farm policy auto policy. I am looking forward to a great relationship with BB Watkins State Farm agency."
Profile photo of Neville Whitehead

Neville Whitehead

June 4, 2026

5  out of  5
rating by Neville Whitehead
"Chasity was very patient and detailed in response to my many enquiries. She answered all my questions in a knowledgeable manner and was not in a hurry to dismiss me."
Profile photo of Rose Mullins

Rose Mullins

June 4, 2026

5  out of  5
rating by Rose Mullins
"I have been with State Farm for over 30+ years and was frustrated and ready to leave and go with another insurance agency. Today I changed my mind about leaving State Farm, after spending 30 minutes on the phone with Ms BB Watkins.

She restored my faith in decency, respect, and pure gold customer service. She is the most pleasant individual I have ever dealt with and she cares.

I am excited to have a new agent! I am excited she is BB!"
Profile photo of Li Shuaihang

Li Shuaihang

June 3, 2026

5  out of  5
rating by Li Shuaihang
"Thoughtful honest lovely. The team really considers your best interest!"
Profile photo of Hollar Here Renovations

Hollar Here Renovations

May 26, 2026

5  out of  5
rating by Hollar Here Renovations
"Looking for insurance with a new 16 year old child was seeming like it was going to be expensive and we talked to way too many insurance companies. Chasity was a pleasure to talk to and she found us a great price for home and auto we felt comfortable with. Highly recommend Chasity and BB Watkins State Farm! Thank you!"
Profile photo of Isatou Senesie

Isatou Senesie

May 20, 2026

5  out of  5
rating by Isatou Senesie
"I had such a great experience working with Mariatou at BB Watkins State Farm! She was patient, professional, and made the whole process of getting my auto and home insurance smooth and stress-free. She answered all my questions, explained everything clearly, and helped me find coverage that fit my needs. Highly recommend reaching out to her if you’re looking for someone who genuinely cares and provides excellent customer service! 😊"
We responded:
"Isatou, THANK YOU for such positive feedback about your experience working with Mariatou. We are thrilled to know that your whole process was smooth and stress-free. Your 5 STAR recommendation of our agency is truly appreciated. Thanks again! - BB "
Profile photo of Tom Cleary

Tom Cleary

May 8, 2026

5  out of  5
rating by Tom Cleary
"Amazing service and price! I had the pleasure of working with Mariatou and she was able to save me so much money switching from another insurance company! She not only saved me a ton, but she treated me with remarkable customer service and truly made me feel like a good neighbor."
We responded:
"Tom, THANK YOU so very much for taking the time to leave our agency a 5 STAR review. We were thrilled to hear about your remarkable experience with Mariatou. Thank you for your trust in us and the service we provide. We truly appreciate you making the switch! -BB "
Profile photo of Sky

Sky

May 7, 2026

5  out of  5
rating by Sky
"I had an amazing experience with Chasity at State Farm! She provided outstanding customer service and made the entire process smooth and stress-free. She was professional, knowledgeable, patient, and took the time to explain everything clearly while making sure I got the best help possible. Her positive attitude and willingness to go above and beyond truly stood out. It’s refreshing to work with someone who genuinely cares about their customers. Thank you, Chasity, for all your help and excellent service!"
We responded:
"Sky, THANK YOU for such a glowing review of Chasity and our agency. Feedback like this always lets us know that we are on the right track. Our customers are our priority, and we are thrilled to hear about your experience. Thanks again. - BB "
Profile photo of Noah Goodman

Noah Goodman

May 5, 2026

5  out of  5
rating by Noah Goodman
"Anthony at BB Watkins State Farm is super helpful and easy to work with. He explains everything clearly and always makes the process smooth. Great service!"
We responded:
"Noah, THANK YOU so much for taking the time to leave our agency a 5 STAR review. We appreciate the positive feedback of your experience with Anthony. Thanks again! - BB "
Profile photo of Tremiecia Gresham

Tremiecia Gresham

May 4, 2026

5  out of  5
rating by Tremiecia Gresham
"I had a wonderful experience with Chasity Gresham. I called for a home policy quote. She was very professional and knowledgeable."
We responded:
"Tremiecia, THANK YOU so much for such a wonderful review of your experience with Chasity. We appreciate your business and feedback. Thanks again. - BB "
Profile photo of chantel ponquinette

chantel ponquinette

April 30, 2026

5  out of  5
rating by chantel ponquinette
"Superior customer service!!! Fast, friendly, reliable!!!! I trust BB Watkins with all my family’s insurance needs."
We responded:
"Chantel, THANK YOU for such amazing feedback. We are thrilled to learn our team provided customer service that is fast, friendly and reliable! Thank you again for your trust in us. It is our pleasure to serve you and your family. -BB"
Profile photo of Helen Berry

Helen Berry

April 23, 2026

5  out of  5
rating by Helen Berry
"Tim Hennington was very helpful to me!"
We responded:
"Helen, THANK YOU so much for taking the time to leave our agency a 5 STAR review. We appreciate your positive feedback for the service you received from Tim. Thanks again. - BB "
Profile photo of Naveed Tharwani

Naveed Tharwani

April 22, 2026

5  out of  5
rating by Naveed Tharwani
"The team at BB Watkins has been great to work with, they are fast and get it done!"
We responded:
"Naveed, THANK YOU. We consider it an honor to have you as a customer and truly appreciate your positive feedback. Thanks again for the 5 STAR review. -BB "
Profile photo of Natalie Bahun

Natalie Bahun

April 21, 2026

5  out of  5
rating by Natalie Bahun
"Valeria was super helpful and knowledgeable about the policies and what to choose. I highly recommend this location!"
We responded:
"Natalie, THANK YOU so much for recommending our agency and providing such positive feedback. We truly appreciate your trust in us. - BB "
Profile photo of joshy

joshy

April 21, 2026

5  out of  5
rating by joshy
"Anthony was incredibly helpful, professional, and efficient. He made everything simple and stress-free. Highly recommend!"
We responded:
"Joshy, THANK YOU for providing such valuable feedback for Anthony and our agency. Our goal is to make your experience as helpful and efficient as possible. Thanks again. - BB "
Profile photo of Deborah Hennington

Deborah Hennington

April 20, 2026

5  out of  5
rating by Deborah Hennington
"Timothy Hennington was really helpful and friendly. I like the BB Watkins people because they are very friendly and helpful people."
We responded:
"Deborah, THANK YOU for your recent 5 STAR review of the agency and your experience with Tim. We truly appreciate it. Thanks again. -BB "
Profile photo of Isabella Hennington

Isabella Hennington

April 20, 2026

5  out of  5
rating by Isabella Hennington
"I love the team at BB Watkins agency! Tim was super kind and helpful!"
We responded:
"Isabella, THANK YOU. We love this kind of feedback. We truly appreciate you taking the time to recognize our agency. Thanks again. -BB "
Profile photo of Sophia Hennington (sophi)

Sophia Hennington (sophi)

April 20, 2026

5  out of  5
rating by Sophia Hennington (sophi)
"Great service super friendly, I was helped by Tim and he got me on my very affordable insurance plan!"
We responded:
"Sophi, THANK YOU so much for leaving our agency a 5 STAR review and recognizing the great service we strive to provide. Your feedback is truly appreciated. Thanks again. -BB "
Profile photo of Valeria Oviedo

Valeria Oviedo

April 16, 2026

5  out of  5
rating by Valeria Oviedo
"I went the other day and was thoroughly surprised at the kindness and helpfulness we received. I was helped by Valeria Ruiz (name twin ha!) and she helped us figure out our concerns about our policy and was so helpful! All in all great staff and great service !!"
We responded:
"Valeria, THANK YOU so much for your recent 5 STAR review of our agency. We are thrilled to know that Valeria (your name twin) :-) was able to assist with concerns about your policy. Thanks again. - BB "
Profile photo of Saquarius Strickland

Saquarius Strickland

April 16, 2026

5  out of  5
rating by Saquarius Strickland
"The agent I worked with was Chasity Gresham. She was very professional and helpful. Although she unable to get me a lower rate she offered different options. She also stays in contact with me."
We responded:
"Saquarius, THANK YOU for sharing this feedback. We may not be your first choice today, but that doesn't mean we won't earn your business in the future. We appreciate the 5 STAR review and being open to the options we can provide. Thanks again. - BB "
Profile photo of Gladyz Aguilera

Gladyz Aguilera

April 16, 2026

5  out of  5
rating by Gladyz Aguilera
"Valeria provided an excellent experience. She was very knowledgeable and patient. I would highly recommend working with her."
We responded:
"Gladyz, we appreciate you taking the time to leave us a 5 STAR review and recommendation. Thank you for sharing your excellent experience with Valeria. Your feedback is invaluable. Thanks again. - BB "