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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ramiro Sandoval

April 19, 2024

5  out of  5 rating by Ramiro Sandoval
"I’ve had State Farm since I can remember, but service in BB Watkins office is exceptional! Especially Valery, she is very patient, helpful and understanding. BBs team has always been there to answer any questions. I highly recommend."
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Meaa Transport

April 18, 2024

5  out of  5 rating by Meaa Transport
"Nia is the best,she does everything perfectly and she makes it easy. Would recommend you guys to everyone because of the service and staff"
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Byron Grover

April 17, 2024

5  out of  5 rating by Byron Grover
"I really needed to get life insurance and lower the cost on my car insurance, Something that I had been nervous about… After speaking with Sonita, the process was seamless and my policies are perfect. Thank You to Sonita at BB Watkins State Farm Agency. You ladies truly are the best and couldn’t thank you enough!"
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Patrick Irons

April 17, 2024

5  out of  5 rating by Patrick Irons
"There was very helpful and patient and answer all my question"
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Byron Grover

April 12, 2024

5  out of  5 rating by Byron Grover
"Sonita did an excellent job of researching my requests and returning and sensible affordable solutions. I am glad I decided to use the BB Watkins agency."
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Jocelyn AJANI

April 11, 2024

5  out of  5 rating by Jocelyn AJANI
"Thank you to the team at BB Watkins Statefarm. I reached out with concerns about billing, and BB helped find a solution for my personal needs. So thankful I have an agent that cares about finding a resolution while still protecting my assets. #bbhasmybiz"
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April 11, 2024

5  out of  5 rating by Wendy
"Jax is fantastic! She was patient with me throughout the process of providing me with a home and auto quote. I had multiple questions at various times and she always responded promptly, professionally and with a great attitude. She was knowledgeable about the various options and discounts available for me. I was able to secure a policy with her and I look forward to conducting additional business with her in the future!"
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Shana Grover

April 5, 2024

5  out of  5 rating by Shana Grover
"I went in to get life insurance and property insurance. This was one of the most pleasant insurance experiences that I have had. Everyone in the office was so pleasant and helpful. Very knowledgeable and gave me several options to best fit my needs. I would recommend this office 1000 times over!"
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April 3, 2024

5  out of  5 rating by Kerol
"Great experience with my new agent- and her super fantastic staff! Great work Nia and Natalie! Keep up the great work!"
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Prince Adzadi

March 28, 2024

5  out of  5 rating by Prince Adzadi
"Great service, very friendly staff….BB and Jax were amazing and professional"
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Jennifer Vargas

March 27, 2024

5  out of  5 rating by Jennifer Vargas
"I have had such a great experience with BB Watkins office. Especially with Valery Chavez! Ms. Chavez is the epitome of customer service. She is patient and kind and follows up when needed. She goes above and beyond to assist me with my inquiries and she is so knowledgeable! I can always rely on her help with any changes or questions on my policy! Thank you Ms. Chavez! What a great team!"
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Patty Thumann

March 27, 2024

5  out of  5 rating by Patty Thumann
"Great customer service!"
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Sonita Grover

March 27, 2024

5  out of  5 rating by Sonita Grover
"All of the ladies in the office are pleasant! They break down coverages in a way that is easy for me to understand. I will ALWAYS recommend them!"
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Richard Thurman

March 22, 2024

5  out of  5 rating by Richard Thurman
"Had a chance to work with Nia over the pass few days. She was great! Answered all my questions and help me through the process of obtaining State Farm Insurance for my Auto and Home."
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David Taylor

March 20, 2024

5  out of  5 rating by David Taylor
"Nia made the whole process quick and easy"
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Shannon Parris

March 15, 2024

5  out of  5 rating by Shannon Parris
"At the BB Watkins State Farm agency, the staff is consistent with their high level of customer service and not to mention professionalism. I worked with Valery and she was amazing! She answered my questions with confidence and accuracy and got me exactly what I needed in a timely manner. I highly recommend the BB Watkins State Farm agency for your insurance needs. Ask for Valery, she’ll take great care of you."
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Dawn Pridmore

March 6, 2024

5  out of  5 rating by Dawn Pridmore
"I highly recommend BB Watkins State Farm Agency! They saved us over $200 a month in our car insurance as well as they were so easy to work with. Jax, was amazing and so sweet. Very polite, and courteous!"
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Franco Teza

February 29, 2024

5  out of  5 rating by Franco Teza
"Ms. Jax has amazing and outstanding customer service skills, she makes sure i understand the process and made me feel welcomed and appreciated. Thank you for all your help Ms. Jax God bless you."
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Harrison Ferguson

February 23, 2024

5  out of  5 rating by Harrison Ferguson
"Jax Maldonado is amazing! This is my family's first time trying a new insurer in over 20 years. Jax made the process smooth, efficient and effective. Even with the unique situation we had, she stayed committed to get it completed. She is very courteous, professional and her follow up is impeccable. We would highly recommend everyone to connect with her for all of your insurance needs without question."
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Meagan Marks

February 21, 2024

5  out of  5 rating by Meagan Marks
"What an amazing experience! We were super nervous about making the change. The team there was extremely helpful and answered all of our questions!"
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Karlene Edwards

February 5, 2024

5  out of  5 rating by Karlene Edwards
"Great experience! I was shopping policies and the service from Nia at this agency pulled me over. Responsive and answered all my questions and saved me a good bit on my policies. If you’re looking, definitely contact them."
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Krupa Patel

February 2, 2024

5  out of  5 rating by Krupa Patel
"Working with BB’s team is amazing. Jax on her team conducts a in depth analysis of your current insurance and review your goals and protection. Then by putting together a bundling package they only recommend they best for you buck and coverage amount. Also, Valerie is always a kind voice to hear anytime you have to call in and have questions about your insurance or their office. Thank you guys!"
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Melia Bailey

February 2, 2024

5  out of  5 rating by Melia Bailey
"Great agency! Nia helped me switch over my cars, homeowners, and life insurance! Highly recommended!"
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January 23, 2024

5  out of  5 rating by D Y
"Jax was extremely helpful and professional. She answered all questions and guided me through the process with professionalism and kindness."
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Nicola McIntyre

January 15, 2024

5  out of  5 rating by Nicola McIntyre
"Very professional staff! You will not be disappointed. You will receive exceptional service."