State Farm® Insurance Agent BB Watkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charinda H
January 19, 2026
5
out of
5
rating by Charinda H
"The Agent and her staff are amazing! I highly encourage anyone reading this to visit and discuss life insurance. You never know what life has in store, regardless of age or health. Protect your family today!!"
We responded:
"Charinda, THANK YOU for stopping in. We are grateful for your support and trust in this agency. You are exactly right. We never know what life has in store, and LIFE INSURANCE gives us options to better prepare. Thanks again! - BB "
Jackie Randall
January 19, 2026
5
out of
5
rating by Jackie Randall
"Professional, knowledgeable and genuinely concerned about you. These are all the traits of an excellent agent. Bianca is the best and she will work with you to find the best solution for you."
We responded:
"Jackie, THANK YOU for your kind words and 5 STAR review. Here to help. -BB"
Melissa Reid
January 19, 2026
5
out of
5
rating by Melissa Reid
"BB Watkins is a great agent!"
We responded:
"Melissa, THANK YOU. Your support and trust in this agency are so appreciated. Here to help. -BB "
Sebrina Douglas
January 19, 2026
5
out of
5
rating by Sebrina Douglas
"Bianca Watkins is excellent. She is a great agent. She will make sure you are happy!"
We responded:
"Sebrina, THANK YOU for such a positive review. We are grateful for your recommendation and look forward to your next visit. -BB"
Maria Emanuel
January 19, 2026
5
out of
5
rating by Maria Emanuel
"Bianca and team treat you like family. Excellent customer service, with great follow up and proactive to identify solutions that protect you. I highly recommend doing business with her. Also, the savings from our previous insurance carrier was substantial!"
We responded:
"Maria, THANK YOU. It is our sincerest goal to make our customers feel like Team BB family. Your review lets us know that we are on the right track. We are thrilled to know that the customer service and savings have exceeded your expectations. Thanks again! - BB "
Cayla Cowherd
January 19, 2026
5
out of
5
rating by Cayla Cowherd
"I love BB Watkins State Farm. All of her team members are so professional kind and knowledgeable. I have been insured with them for 3 years. They made the process easy and efficient."
We responded:
"Cayla, THANK YOU for your kind words. We love to hear that your process with the agency has been easy and efficient. Always here to help. -BB "
Bev Lowe
January 19, 2026
5
out of
5
rating by Bev Lowe
"Awesome service"
We responded:
"Bev, THANK YOU for the 5 STAR review! We appreciate you. -BB "
Cynthia Stinson
January 19, 2026
5
out of
5
rating by Cynthia Stinson
"I went to get life insurance for my 24 year old son. She gave me lots of options and make it affordable and explained all my options."
We responded:
"Cynthia, THANK YOU for sharing your experience with our agency. A 5 STAR review and referral are the best compliments you can give. We are thrilled to learn that your son was able to consider lots of options when it came to putting life insurance in place. Thanks again. - BB "
Tracey Fisher
January 19, 2026
5
out of
5
rating by Tracey Fisher
"BB Watkins Statefarm is outstanding. Her representatives provide great information and service with a smile! Community service is a significant feature of her outreach. AMAZING every year!"
We responded:
"Tracey - THANK YOU. The goal of our agency is to make an impact through educating our customers and serving our community. We appreciate your kind words and positive feedback. Thanks for sharing this great pic! See you soon. -BB "
Yolanda Anderson
January 19, 2026
5
out of
5
rating by Yolanda Anderson
"BB Watkins is the best agency. The staff is friendly and very helpful. The staff focuses on the individual’s needs."
We responded:
"Yolanda, You always provide such positive feedback to me and the team. THANK YOU for your continued support and trust in this agency. - BB "
lisa Washington
January 19, 2026
5
out of
5
rating by lisa Washington
"Bianca is professional and personable. She will discuss options to fit your needs."
We responded:
"Lisa, THANK YOU for such a positive review. We are grateful for your trust in this agency. See you soon. -BB "
Jenita Shorter
January 19, 2026
5
out of
5
rating by Jenita Shorter
"Mrs. Watkins is very knowledgeable and personable. Her customer service is impeccable and we appreciate her professionalism and knowledge."
We responded:
"Jenita, THANK YOU. We appreciate YOU! Always here to help. - BB "
Sean Willingham
January 19, 2026
5
out of
5
rating by Sean Willingham
"Excellent service and very accommodating staff. The owner is a pleasure to work with. She’s always upbeat and goes out of the way to meet her clients needs."
We responded:
"Sean, THANK YOU. We truly enjoyed your recent visit to the agency. Your kind words are a great reminder that we are on the right track. Thanks again. -BB "
Dawn Alexander
January 19, 2026
5
out of
5
rating by Dawn Alexander
"Wonderful facility outstanding service."
We responded:
"Dawn, THANK YOU for the 5 STAR review and kind words. It is a joy having you as a customer. See you soon. -BB "
Kysha Harrell
January 12, 2026
4
out of
5
rating by Kysha Harrell
"My daughter reached out to this agency to get quotes for new coverage, with a transitional move she was looking to make and the staff here was phenomenal and come highly recommended. The service and care was great and the quotes nothing short of the service, thanks State Farm!"
We responded:
"Kysha, THANK YOU so very much for such a positive review. We are thrilled to learn that the service and care your daughter received was phenomenal. The greatest compliment you can give is a review like this one. Thanks again! - BB "
Virginia Griffey
January 6, 2026
5
out of
5
rating by Virginia Griffey
"It was truly a pleasure working with Chasity ,she was patience with all my questions she helped me fine a good policy for my car and rental property. Thank you so much for time."
We responded:
"Virginia, we appreciate your business and trust in our agency. Thank you for the 5 STAR review and recognition of Chasity's patience throughout the process. Here to help. -BB "
Loretta Booker
November 18, 2025
5
out of
5
rating by Loretta Booker
"From start to finish, Nia has been exceptionally helpful and knowledgeable on taking care of all of my needs, with my policy. l am so grateful, that you have someone like her on staff. She's a keeper, Again! thank you so much Nia, lots of blessing . 🙏❤️🙏"
We responded:
"Loretta, THANK YOU for such a glowing review. We appreciate your business and trust in this agency. We also love hearing positive feedback about our team. And you're right! Nia is a keeper. - BB "
Dominique Miles
October 22, 2025
5
out of
5
rating by Dominique Miles
"Thank you to BB and her team! My family truly Understand auto and life insurance. Thank you again for great service"
We responded:
"Dominque, THANK YOU sincerely for such a glowing review! We take pride in educating our customers and community about auto and life insurance. I am thrilled to learn about your experience with the team. Always here to help. - BB "
Mary Matthews
October 14, 2025
5
out of
5
rating by Mary Matthews
"My experience with BB Watkins State Farm office was amazing. Chasity was professional and explained everything throughly. I made the right decision in switching my policies to State Farm. I highly recommend BB Watkins State Farm office."
We responded:
"Mary, THANK YOU so much for the recommendation! We appreciate your positive feedback and 5 STAR review. We are thrilled to learn about your experience with Chasity. Thank you for trusting this agency with your insurance needs. -BB "
Jacori McCoy
September 26, 2025
5
out of
5
rating by Jacori McCoy
"Chasity was a great help! Her service was great and the process was smooth!"
We responded:
"Jacori, THANK YOU so much for taking the time to leave us a 5 STAR review. We truly appreciate your business and trust in our agency. We are thrilled to learn that Chasity's service was great, and the process was a smooth one. Thanks again. -BB"
Lauryn Williams
September 25, 2025
5
out of
5
rating by Lauryn Williams
"10s ALL ACROSS THE BOARD! If it wasn’t for Chasity helping me with my policy i wouldn’t know what to do!"
We responded:
"Lauryn, THANK YOU! We appreciate your 5 STAR review and such glowing feedback. 10s across the board doesn't get any better! Thank you again. -BB"
Kenneth Doyle
September 16, 2025
5
out of
5
rating by Kenneth Doyle
"Good day, Absolutely a very smooth transition from our previous homeowners insurance over to State Farm homeowners insurance. Nia Baker (agent)understood the challenges of homeowner doing their due diligence in searching for a better policy. She gave me a quote with no pressure to close. Nia Baker followed up in about week to see how I was doing. We decided to go forward with State Farm. Nia was able to answer all of our questions. We were able to save alot of money with State Farm homeowners insurance. Nia, we Thank You so much!!"
We responded:
"Kenneth, THANK YOU so much for such positive feedback. We are thrilled to know your transition was smooth and seamless. I appreciate your glowing review of the service you received from our Team Lead, Nia. Thank you again. -BB "
KrownedByKayMichelle
September 16, 2025
5
out of
5
rating by KrownedByKayMichelle
"Nia is awesome!!! I didn’t know much about life insurance prior to my conversation with her. It’s something I never really thought about but she was very patient and went over the benefits and coverages with me on multiple life policies."
We responded:
"Kaylynn, THANK YOU so very much for the 5 STAR review. We are thrilled to hear about your experience with our Life Specialist, Nia. September is Life Insurance Awareness month and we are so happy we were able to discuss the benefits of life insurance with you. Always here to help. -BB "
Jennifer Davis
August 31, 2025
5
out of
5
rating by Jennifer Davis
"BB Watkins and all her team are exceptional in their willingness to help and are always available for questions and great suggestions on how best to support your needs. I have really enjoyed working with them and would highly recommend their services!"
We responded:
"Jenny, THANK YOU for such positive feedback. We truly appreciate the 5 STAR review and recommendation. It has been our absolute pleasure providing you with exceptional service and suggestions on how to best support your needs. Thank you for your business and trust in Team BB. Here to help. -BB "
Shenisa Ennis
August 29, 2025
5
out of
5
rating by Shenisa Ennis
"Here’s a sample Google review highlighting excellent customer service: --- ⭐⭐⭐⭐⭐ "I had an amazing experience at BB Watkins State Farm! From the moment I walked in, the staff were incredibly welcoming and attentive. They took the time to understand my needs and provided personalized recommendations that exceeded my expectations. Every question I had was answered with patience and knowledge, making me feel valued as a customer. It’s rare to find such dedication to service these days. I highly recommend BB Watkins State Farm to anyone looking for not only great insurance quotes, but also outstanding customer support. I will definitely be returning!" Shenisa T Ennis:) --- Feel free to adjust any details to better fit your experience!"
We responded:
"Shenisa, THANK YOU so very much for this 5 STAR review of your experience at BB Watkins State Farm. We truly appreciate your feedback and recognition of our dedication to service. We look forward to your next visit! Always here to help. -BB "